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picture Past events November, 21 2017
image: After Business Hours:  Competitive advantage - where is the next corporate battleground? After Business Hours: Competitive advantage - where is the next corporate battleground?

What used to be competitive advantage is now a market standard, a "hygiene factor".
Cars work, airlines get you there, computers compute. The difference now is not in what you do, but how you do it. And most importantly, how pleasant, easy and fun the experience is for your customers.

 

At this After Business Hours evening, we invite you to listen and discuss how to design the customer’s experience to make it positive and make considerable savings in your marketing budget in the process.


Our speaker, Dan Mikkin from Brand Manual and his colleagues are working with both Estonian and Swedish customers and Dan is convinced that nothing sells as well as satisfied customers.

 

This evening, he will share some of his most interesting case studies and  learning's with us, as well as encouraging us to give feedback based on our own experiences.

 

Time

Thursday, October 8, 18.00 – 20.00. Get together with snacks and wine 17.15 – 18.00


Venue

The Panorama Hall, Park Inn by Radisson Meriton Conference & Spa Hotel, Paldiski mnt. 4, Tallinn


Cost

- SCCE members: Free of charge

- Non-members: 25 €

A cancellation/no-show fee, 25 € per person, will be charged for cancellations made after 5 October and/or for registered participants not showing up.

 

Register

Please register as soon as possible and by Monday, 5 October latest: kristiina@swedishchamber.ee, Tel: (+372) 501 9813

 

On behalf of the SCCE Supervisory Board and Brand Manual, I wish you very welcome to a couple of mutually beneficial After Business Hours.

 

Sincerely,

Kristiina Sikk
SCCE Ombudsman



read more:
· Invitation_ABH


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